Budget alignment
Resources needed for each metric and action items linked to the Core Strategic Priorities were integrated into the annual budgeting process. The metrics and action items were also used to create a strategic scorecard (Figure 2). In addition, the revenue budget was organised by local, state and federal funding sources. Organising the budget at these levels helped track the impact of the FFPSA legislation. It also illustrated how the taxpayer funds were being leveraged to maximise allocation in accordance with the FFPSA funding model.
Communicate the results
LCCS data analysts present the scorecard to the board quarterly. The scorecard has been particularly helpful in allowing board conversations to be focused on strategic priorities.
Having a strong strategic plan that is aligned with FFPSA and includes clear strategic priorities has allowed LCCS to thrive during uncertainty. The agency has been able to stay mission-focused, grow cultural competencies and remain child-focused, family-centered and trauma-informed. When the pandemic arrived in 2020, the agency did not lose traction in implementing its strategic plan and significant progress was made in each of the five strategic priorities outlined in Figure 1 and Exhibit 1.