Finance transformation at GSK began as a ‘best in class’ programme; aiming to optimise the service that finance provides for cost efficiency, quality and ease of access. The company set its sights on all finance activity across its global operations, from direct employees to those employed by BPO partners. All are considered to be part of the finance family.
GSK began their transformation programme from a strong position. Some important groundwork had been laid through the implementation of a single set of systems, applications and products across the whole business. Finance teams had also completed a simplification project focusing on processes, standardisation and reporting.
‘If you want to optimise the efficiency of your processes, the first thing you need to start from is standardisation. If you don’t have a common framework and data set, you’ll be creating suboptimal solutions around the complexities, which isn’t very efficient’.
Riccardo Calliano, Head of Finance Capabilities Development and Talent Pipeline
