Through its innovative open-access approach to training, BP’s data science bootcamp programme has created valuable expertise across the organisation. There has been a lot of interest from GBS colleagues keen to develop their own skills and add value to the business.
Increased digital agility is reflected in the work of the GBS organisation as it matures. Robotic process automation, for example, has facilitated a move away from a transactional focus, allowing finance teams to reengineer business processes and contribute more effectively to strategic decision-making.
From an external perspective, applying predictive analytics to the supply chain has transformed the way BP anticipates demand at fuel stations. This mitigates the risk of stock-outs, improving relationships with retailers and ultimately providing a better customer experience.
• Think strategically and set your ‘North Star’ — but don’t think and plan for too long.
• Think about the human elements of change — mindset, agility and digital skills capability — as well as the end technology.
• Bring all the organisation on your journey.
• Be inclusive — listen for the quietest voice in the room.
Read the full report. Finance transformation: the human perspective
insights.cgma.org/finance-transformation
