COVID-19 and the resulting lockdowns have challenged long-held business assumptions and rules of operation. We don’t know how long this pandemic will affect global economies, and even once lockdowns are lifted there is no going back to business as usual. Organisations must re-operationalise processes and change their business models to reflect a new world with different ways of doing business.
We have three tools to help your organisation build resilience as you plan the transition from working under lockdown to a post-COVID-19 reality:
• The CGMA Horizon Scanner (See page 8) • The CIMA Strategic Scorecard • The CGMA Business Model Framework
Before examining these tools for re-operationalising your organisation, identify a team of people to focus on the journey ahead. This team should bring together individuals from key departments and divisions of your organisation.